Info Exchange Topics

March 10–13, 2024 · Tampa, FL
Tampa Marriott Water Street

The foundation of NAG remains its world-class Information Exchanges, which allow retailers the opportunity to connect with other non-competing retailers in an intimate setting that is conducive to learning.

During the event, two info exchange sessions will take place. In the first one, retailers will be placed in groups. During the second round, retailers will be able to freely select from the below breakout discussions.

Building relationships with your suppliers to drive inside sales.

While foodservice has been top-of-mind for many operators recently, the center store and other shelved offers still garner most inside sales. These offers cannot fall out of focus and partnering with your suppliers can inject new energy into how you drive business inside. What are the best practices, what should you expect from your suppliers, and how do you get more supplier attention in the categories you need most?

Security and risk as a small operator

Retailers of all sizes across the country have closed stores or have at least altered their offers in attempts to fight a rise in crime. What can convenience retailers do to improve the safety of their inventory, staff, and facilities before it’s too late?

Sustainability initiatives post-covid19

The use of single use plastics was on a downward trend when the covid-19 pandemic reversed years of progress. While many plastic-based precautions have waned, supply chain demands and customer preferences have changed. How and why does sustainability fit in to your strategic goals for 2024 and beyond – or not?

Pizza Power Report

PMQ Pizza is a trade publication owned by WTWH Media, the parent company of NAG / CStore Decisions. For 2023, the editorial team from CStore Decisions and PMQ Pizza collaborate to offer insights from pizza in convenience for the first time. What does this industry data mean to you and how can it help grow your pizza sales?

CBD and OTP as an on-ramp to THC

When interest rates were low and investors had money to burn with low risk, the convenience industry saw an influx of CBD products knocking on the door. The flood of CBD products may be plateauing while the legalization of THC products gains momentum around the country. Can your current CBD and OTP offering win and retain customers most likely to purchase THC from you when the time comes? What can you do to ensure it does!?

Activating your community hub

Convenience stores have often been celebrated as a pillar in their communities, have prominent real estate locations, and offer a wide variety of products and services. But, when you are looking for ways to connect with your patrons or to diversify your offers, pairing up with another business/entrepreneur may be the solution you’re looking for. Thinking outside the box on new partnerships can reveal unique ways to monetize un-used corners of your lot. Have you hosted/considered hosting a community pop-up, fresh farmer stand, or other small business owners (potentially willing to pay rent for a spot) on your turf?

Winning the customer as trip drivers evolve

Are you a fuel stop with food? A food stop with fuel? Do you offer delivery or curb-side pick up through a 3rd party app? Are you SEO optimized? Do you really know what is bringing each customer through your doors – and does it matter?