General Session: Burning Issue # 1 : Culture as a Competitive Advantage
8:15 AM - 9:15 AM
Culture is at the core of many businesses no matter how large they are. There are common traits in winning businesses that contribute to their unique nature: Clear values. caring, loyalty, humility, and deep commitment to community are just a few of them. These characteristics often directly affect decision making in the company and the way it treats its employees, customers and suppliers. Many businesses quite rightly view a values-based culture can be a competitive advantage and, as such, it is fiercely guarded. Hear how leading c-store chains are building their winning culture.